Protecting civilians in armed conflict

Head of Mission, Iraq programmes

Status :  open

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Appel de Genève / Geneva Call is recruiting a Head of Mission for its Iraq programmes

Appel de Genève/ Geneva Call is a neutral and impartial humanitarian non-governmental organization that engages with armed non-State actors (ANSAs) to promote their respect for international humanitarian norms in armed conflicts and other situations of armed violence, in particular regarding the protection of civilians. Geneva Call is registered as a Foundation under Swiss law. It carried out 44 projects in 19 countries in 2016.


Under the supervision of the Head of Near and Middle East region, the post holder is responsible for the implementation of Geneva Call programmes and the development of Geneva Call field structure in Iraq.


The duty place is in Erbil with frequent trips to Baghdad and other regions of Iraq. Her/His main responsibilities are:

  • Develop the Geneva Call office in Erbil
  • Develop the acceptance of Geneva Call among stakeholders in the territory covered by the office
  • Develop Geneva Call programs towards armed actors and civilian communities affected by the conflict
  • Ensure the general management and supervision of structure and staff

Main Tasks


  • Analysing the global humanitarian situation in the concerned country, focusing on the protection issues faced by the civilian population;
  • Designing and implementing relevant Geneva Call’s programmes according to Geneva Call’s strategy and operational procedures in programmes/projects of responsibility. Ensuring timely delivery of appropriate reporting;
  • Monitoring the implementation of programme’s activities in countries of responsibility to ensure that outputs, outcomes and expected results are achieved, the budget is respected, and donor requirements are fulfilled;
  • Identifying context-based fundraising opportunities and ensuring appropriate follow up;


  • Establishes/proposes security rules and procedures for his/her region in line with Geneva Call global security framework
  • Preparing, coordinating and participating in field missions and other activities.
  • Monitoring the security situation vis-à-vis programmes/projects and mitigate risks as necessary


  • Actively contributes to the external representation of Geneva Call to key interlocutors (political authorities; military and security forces; civil and community leaders) through representation / participation in meetings, active networking
  • Contributes to build and maintain a network of counterparts with the main humanitarian key players and to strengthen Geneva Call’s role and added value within the humanitarian networks.

Internal communication / reporting

  • Managing safe-keeping of information and knowledge, including filing, for the programmes/projects of responsibility.
  • Managing the flow of information for the programmes/projects of responsibility, both internally and externally, ensuring the proper formats, procedures and mechanisms are followed.
  • Ensuring timely delivery of appropriate reporting towards donors.


  • Managing and developing a field structure of 12 to 15 persons in Iraq according to Geneva Call operational strategy and with the support of relevant departments.
  • Contributing to the identification of staffing needs, assisting in recruitment and selection processes (including coaching and evaluating) of field structure staff.
  • Preparing, coordinating and participating in field missions and other activities.

Main Qualifications

  • At least 5 years of relevant field experience in a humanitarian organization working in conflict areas.
  • Experience in developing and managing field structures ;
  • Advanced degree in international relations or International Humanitarian Law and Human Rights Law, political science or a related experience;
  • Strong ability to analyse information, evaluate options and to think and plan strategically;
  • Excellent interpersonal, communication and skills with experience of negotiation with weapon bearers and other stakeholders. Demonstrable experience of engaging with ANSAs would be an asset;
  • Ability to work under pressure and in conflict-affected settings, and to handle numerous tasks simultaneously;
  • Willingness to work independently and with minimum supervision, and as a part of a multicultural team;
  • Strong organizational and reporting skills;
  • Excellent command of English and Arabic languages (both oral and written). French language would be an asset;
  • Demonstrable computer literacy, including the MS package;

Conflict of Interest

Any candidate affiliated to or openly supporting one or more interest groups contrary to the principles and values of the Foundation, or whose previous activity could cause difficulties for the safety of women and men co-workers at Geneva Call will be excluded from this selection process.


  • Full time position, 100 %
  • Fixed-term contract (Mission-based contract 2 years with a possible extension of 1 year)
  • The position is based in Erbil, Iraq with regular missions to Baghdad and other regions of Iraq (at the beginning of the assignment, the person will be based in Geneva for couple of months with travels to the field).
  • Preferred starting date: June 2017
  • Compensation package according to the position
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearance


Online applications (letter of intent and CV in PDF format), ref.: “HoM-IQ” must be sent by 30 April 2017 to:

Please note only shortlisted candidate will be contacted for further process.

Your application will be treated confidentially.



Geneva Call
47 chemin de la chevillarde
CH-1224 Chêne-Bougeries
Tel : +41 22 879 10 50 - Fax : +41 22 879 10 51


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