Protecting civilians in armed conflict

Appel de Genève / Geneva Call is looking for an Institutional Communication Officer

Status :  closed

Back to job offers

Geneva Call is a neutral and impartial humanitarian non-governmental organization that engages with armed non-State actors (ANSAs) to promote their respect for international humanitarian norms in armed conflicts to ensure a better protection of civilians.

Founded in 1998, Geneva Call is registered as a Foundation under Swiss law. It carried out 44 projects in 19 countries in 2016, with an annual budget of approximately CHF 5.8 million.


The Institutional Communication Officer is in charge of supporting the definition, designing and implementing Geneva Call’s institutional communication and advocacy strategy with the objective of promoting awareness, understanding and support to Geneva Call’s mission and priorities. He/she assumes primary responsibility for producing and implementing institutional communication and advocacy activities, under the guidance and supervision of the Director of Communication and External Relations.


Activities Institutional Communication
  • Offer and develop ideas of concepts for new angles and approaches for communication material
  • Produce high quality and impactful communication products relevant to the targeted audience
in drafting any communication material needed at the institutional level: texts and articles, press releases and communiques, webpages, reports, monthly newsletters, presentational materials, brochures and leaflets, talking points, etc.
  • Ensure a strong visual image for Geneva Call in researching appropriate images, ensuring copyright questions, maintaining Geneva Call’s photo and video library
  • Maintain and develop Geneva Call’s website and any other web platforms used for Geneva Call’s institutional visibility improving content, navigation, look and feel (texts, images, films, etc.) and ensuring that the information is reliable, relevant and up to date.
  • Coordinate the production process for publications and other communication material
Media Relations
  • Develop and maintain organization visibility in media and social media notably through posting and content development.
  • Develop and maintain contact information and relationships with journalists and media outlets (print, TV, radio, web, etc.) to increase then maintain media coverage
  • Undertake media monitoring and reporting to identify opportunities, track communications impact and support overall Geneva Call’s global reach
Specific activities may include: Draft and edit articles, press releases, and any other information material, collaborate with the media by organizing press conferences, facilitate
  • photo coverage and TV footage and utilizing both web-based and traditional media as appropriate; monitor and evaluate the use and effectiveness of media materials, maintain a library of media coverage, clippings, etc.
Institutional Advocacy
  • Identify and recommend key communications and advocacy opportunities and moments
  • Develop and implement advocacy strategies, and work with designated priority targets, in particular Governments, international and intergovernmental organizations and INGOs to advance advocacy objectives through participation in meetings, providing back‐up support, answering technical campaign questions, etc.
  • Drive content creation and development of key messages in line with policy and advocacy objectives.
  • Draft and edit polished and original presentation, opinion pieces, statements, articles, media releases for advocacy purposes in close collaboration with the Policy and Legal Unit, for the General Director and the Director of Communication and External Relations
General responsibilities
  • Develop annual work plans and budget for related projects and contribute to proposal writing to raise funds for these projects
  • Implement and monitor activities and the use of related budgetary resources. Contribute to the corporate knowledge building and management providing data and analysis related to best practices and lessons learned from communication and advocacy activities
  • Ensure strong information sharing among the organization

Main Qualifications

  • Minimum five year work experience in communication, policy/advocacy on international humanitarian law and Human Rights
  • Demonstrated experience in developing and implementing advocacy strategies, including the development of advocacy materials
  • Demonstrable knowledge of issues of humanitarian affairs and capacity for political analysis
  • Strong communication skills, including writing for a general public audiences and public speaking
  • Creative and out of the box thinker
  • Use of traditional media and strong digital literacy
  • Proficiency in English and French
  • A relevant third language would be an advantage (eg Spanish, Arabic, German)

Conflict of Interest

Any candidate affiliated to or openly supporting one or more interest groups contrary to the principles and values of Geneva Call, or whose previous activity could cause difficulties for the safety of women and men co-workers at Geneva Call will be excluded from this selection process.  


  • Full time position, 100 %
  • Open ended contract
  • Based in Geneva
  • Preferred start date: 1 January 2018


Online applications (letter of intent, CV, work certificate and/or letter of recommendation) must be sent by 30th November 2017 to Applications will be treated in strict confidence.
Strategy 2017-2019


Geneva Call
47 chemin de la chevillarde
CH-1224 Chêne-Bougeries
Tel : +41 22 879 10 50 - Fax : +41 22 879 10 51


  • Twitter : @genevacall
  • Facebook :
  • LinkedIn
  • Youtube : GenevaCall2
  • Flickr : GenevaCall
  • Medium : GenevaCall