Protecting civilians in armed conflict

Appel de Genève / Geneva Call is looking for a Deputy Head of Region – Near and Middle East

Status :  closed

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Appel de Genève / Geneva Call is a private, not-for-profit humanitarian organization founded in 1998 under Swiss law. Geneva Call is a neutral and impartial humanitarian non-governmental organization that engages with armed non-State actors (ANSAs) to promote their respect for international humanitarian norms in armed conflicts and other situations of armed violence, in particular regarding the protection of civilians. In 2016, Geneva Call carried out 44 projects in 19 countries, with an annual budget of approximately CHF 5.8 million.


To support the Head of the Near and Middle East Region in the design and implementation of the regional strategy and coordinate field operations mainly in Yemen, Iraq, Lebanon and Syria.


  • Keep an up to-date overview of operational matters in the Region, with knowledge of Geneva Call's activities in Country Offices.
  • Critically appraise project proposals submitted by field offices from an operational perspective to ensure that they have clear sense of purpose and direction and to report any major deviations to the Head of Region.
  • Ensure that the quality of proposals and budgets consider value for money which fit into the overall country and regional strategy and that all parties involved understand this need.
  • Assist field offices to produce operationally relevant and high-quality project proposals for funding through field visits, etc. Contribute towards the review of the final draft.
  • Actively identify potential institutional funding at a regional level and support in securing funding on behalf of the country programme where necessary.
  • Under supervision of the Head of Mission, manage, lead and develop several key staff to ensure the effective management and delivery of work in-country including persons responsible for administration, finance and programmes.
  • Ensure that staff in-country carries out the implementation, monitoring and evaluation of programmes.
  • Participate in the development of country, regional and global strategy and in policy development based on Geneva Call's experience in respective context.
  • Draw up and monitor annual action plans with Programme Managers and Heads of Missions.
  • Contribute to the preparation of internal and external audits.
  • Work with finance staff in the development of project and country budgets.
  • Analyze and appraise donors/partners reports submitted by country offices from an operational perspective.
  • Follow up with country offices to ensure that reports are submitted on time and in correct format.
  • Analyze country office budgets to ensure value for money and ensure that programme support cost remain reasonable.
  • Analyze the security situation and the humanitarian space in a country and propose solutions to unblock difficult situations.
  • Resolve issues of non-compliance with directives and policies through investigation and recommendations.
  • Analyze and propose solutions to challenges to programme delivery.
  • Anticipate future requirements and needs.
  • Collate and compile reports and produce data which feed into the Annual Report of Geneva Call.
  • Communicate with a range of Geneva Call partners, institutional and private donors and other INGOs related to issues concerning respective countries and regarding the implementation of projects.
  • Network, advocate and build relationships with people with similar roles in INGOs, donors and UN agencies as requested.
  • Work closely with the Communications and External Relations department to ensure that the information on the country programmes is up to date.
  • Support Field offices in preparing and updating security plans and in their implementation
  • Make sure that Geneva Call's security framework is well understood and implemented at the field level
  • Undertake risk assessment of field offices and projects and advise on mitigation approaches
  • Coordinate Crisis Management efforts whenever necessary as per Geneva Call's Security Framework
  • With the support of the MEAL advisor undertake monitoring and assessment field visits to country offices and programmes
  • Undertake field visits to support and facilitate periodic reviews and adjustments of the operational strategy
  • Monitor country office to ensure that they are operating to Geneva Call's policies and standards
  • Ensure the auditing of the accounts and that the necessary follow-up actions are taken
  • Travel to Geneva Call's country/field offices regularly and to other contexts as per the regional strategy defined by the Head of Region Carry out, where possible, any other duties of use for Geneva Call, in line with the job purpose and as requested by the line-manager

Main Qualifications

  • Advanced degree in International Relations or International Humanitarian Law and Human Rights Law, political science or a graduate degree or equivalent experience in development/humanitarian areas
  • At least 10 years of relevant field experience in a humanitarian organization working in conflict areas, including in managing teams of at least 20 people
  • Experience in developing protection activities for civilians and engaging in humanitarian dialogue with armed actors, especially armed non-State actors
  • Strong conflict analysis, in particular for the Near and Middle East Region
  • Proven track record in fundraising and dealing with institutional donors and international donors
  • Proven experience and knowledge of effective budgetary control and grant management
  • Experience of distance management
  • Problem solving skills
  • Strong organizational and reporting skills
  • Very good writing skills
  • Diplomatic and conflict resolution skills
  • Managing, coaching and training skills
  • Ability to work under pressure and in conflict‐affected settings, and to handle numerous tasks simultaneously
  • Ability to work independently and with minimum supervision, and as part of a multicultural team
  • Very good interpersonal skills including the ability to listen, sensitivity to others’ views, perspectives and cultures
  • Good team work skills with the ability to work with different and sometime conflicting agendas
  • Willingness to travel at very short notice
  • Excellent English language skills (written and oral)
  • Arabic and French would be an asset

Conflict of Interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.


  • CID contract 100%, based in Geneva
  • Preferred start date : 1 March 2018
  • Swiss citizen or a candidate with a work permit or who may be eligible for a Swiss work permit according to current Swiss legislation


To apply, please send your cover letter and CV in PDF format to, Ref: “Deputy Head of Region – NAME” no later than 15 January 2018. All applications will be kept confidential.  Please note only shortlisted candidate will be contacted for further process.  
Strategy 2017-2019


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Tel : +41 22 879 10 50 - Fax : +41 22 879 10 51


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