Join our team

Mission

In Ukraine, Geneva call is launching a multiyear program to answer to the current situation aiming in the short term to build knowledge among all parties involved in the conflict; and over the middle-long term to leverage policy development and enforcement of norms related to the protection of civilians and public infrastructure and negotiating humanitarian access. Overall, Geneva Call aims to develop humanitarian engagement with armed parties and communities to create space for dialogue on the protection of civilians. Geneva Call works in the whole territory of Ukraine.

Role

The Safety and Security Coordinator will support Geneva Call’s Ukraine Programme by ensuring the safety and security of staff, assets, and operations. Based in Kyiv, with travel across Ukraine (approximately 33%), the Safety and Security Coordinator will implement the organization’s safety and security framework in line with Geneva Call’s Global Security Policy and operational procedures. The position reports directly to the Country Director, with a technical reporting line to the Head of Global Safety and Security (HQ Geneva).

The successful candidate will work closely with Geneva Call’s teams in all field locations, partner organizations, and relevant stakeholders to maintain safe access, coordinate incident preparedness and response, and provide ongoing risk analysis and security advice. This position is open exclusively to Ukrainian citizens with demonstrated fluency in English.

Core responsibilities

Safety and Security Management 

• Implement and maintain Geneva Call’s safety and security framework across all offices and operations in Ukraine. 
• Ensure that security documentation (Security Risk Assessments, Security Management Plans, Contingency Plans, etc.) remains current and operationally relevant. 
• Monitor and analyze the national and regional security environment, producing regular analytical updates and actionable recommendations. 
• Conduct site security reviews, office and residential assessments, and travel route risk analyses. 
• Lead on the organization and facilitation of security briefings, inductions, and capacity-building sessions for all staff.

Incident Management and Response 

• Serve as the focal point for incident reporting, investigation, and management in Ukraine. 
• Maintain Geneva Call’s incident tracking and response systems in line with the Global Security Policy. 
• Support the Country Director in managing critical incidents, including evacuation, relocation, and medical emergencies. 
• Coordinate with peer organizations, and relevant clusters to ensure timely information sharing.

Operational Continuity and Compliance

• Support program teams in integrating risk mitigation into planning and field activities. 
• Oversee the maintenance of critical safety infrastructure and emergency supplies in all offices. 
• Conduct regular checks to ensure compliance with organizational safety standards. 
• Liaise with landlords, service providers, and transport vendors to ensure continuity of secure operations.

Capacity Building 

• Deliver ongoing mentoring, training, and practical exercises for staff at all levels on safety awareness, contingency procedures, and emergency response. 
• Maintain updated staff contact and accountability systems in line with Geneva Call standards.

Main qualifications

Education and experience

• A relevant university degree in security management, international relations, political science, or a related field. 
• Minimum 7 years of relevant experience in security management within humanitarian, NGO, or international organization settings. 
• Proven ability to operate in complex, high-risk, and rapidly evolving environments. 
• Established and trusted network of security advisors and counterparts in peer humanitarian organizations. 
• Demonstrated ability to work independently while maintaining strong coordination and reporting lines. 
• Proven record of reliability, discretion, and integrity in sensitive operational contexts.

Technical skills

• Strong analytical and reporting skills; experience producing context reports and risk assessments. 
• Familiarity with INSO systems, UNDSS frameworks, and humanitarian access mechanisms. 
• Certified Security Management Professional (CSMP®) certification by ISMI
• Proficiency in Microsoft Office and Google Suite tools. 
• Solid understanding of security communications systems, field protocols, and logistical support to operations.
• Candidates will be tested in their knowledge of the risk management process.

Languages

• English (C1-C2).
• Ukrainian (B2-C1).

Personal qualities

• Excellent interpersonal and communication skills, with an ability to advise, influence, and train diverse teams. 
• Highly organized, detail-oriented, and capable of multitasking under pressure. 
• Demonstrated initiative and sound judgment in managing sensitive security issues. 
• Strong professional references are essential, including at least one from a previous direct supervisor in a comparable organization.

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management p. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Additional information

Performance Management

The employee will be accountable for the responsibilities and the competencies described in this job description. Performance reviews will be conducted in accordance with Geneva Call’s Performance Management guidelines using the job description, the individual work‑ and professional development plan, and the competency framework.

Conflict of Interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to Geneva Call’s principles and values, or whose previous position could engender safety issues for co‑workers at Geneva Call, will be excluded from this selection process.

Why join Geneva Call?

This role offers a unique opportunity to strengthen Safety & Security practices in conflict-affected areas, contribute to life‑saving humanitarian initiatives and support adaptive programming in challenging contexts. If you are motivated by enhancing safety risk management, supporting secure humanitarian access, and strengthening the protection of teams and operations, we warmly welcome your application.

For Application Please only submit your CV and cover letter by 4th January 2026, by following the application link:

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short‑listed candidates will be contacted by the HR team to invite them for a written test – and the steps afterwards if they qualify, i.e., interview and other assessments as deemed appropriate.

Geneva Call consists of many diverse nationalities, cultures, languages and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Department: Ukraine Operations
Duty Station: Kyiv, Ukraine
Contract Type: Fixed-term contract, Full time (100%), National contract

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Role

The MEAL Coordinator provides country-level technical leadership across multiple projects, ensuring consistent monitoring, evaluation, accountability and learning practices. The role develops and applies MEAL systems and tools, and leads internal and external project evaluations (baseline, midline and endline), ensures data quality and coordination with partners, and integrates learning and accountability processes across project teams to support evidence-based decision-making.

Work Relations

The MEAL Coordinator reports to the Country Director and works closely with the Head of Programme, programme staff and relevant support functions such as HR and safety and security focal points. The MEAL Coordinator collaborates closely with the HQ MEAL unit to ensure technical alignment with Geneva Call’s MEAL frameworks, standards, and reporting systems and engages with relevant counterparts in Geneva Call’s headquarters, regional and country offices for technical guidance and support. Externally, the post holder coordinates with partners, community stakeholders, local authorities and donors as required.

Core responsibilities

Monitoring

• Develop and oversee the implementation of the country-level MEAL plan, ensuring that each project’s MEAL framework and approach are aligned with Geneva Call’s project cycle management and MEAL standards.
• Develop implement, and adapt project-level monitoring tools, indicator tracking tables, and sampling approaches to ensure accurate and timely data collection across all programme activities.
• Lead and coordinate routine monitoring activities, including field visits, data collection, verification, and documentation of findings and evidence.
• Oversee data quality assurance processes to ensure accuracy, consistency, and reliability of monitoring data across projects.
• Compile monitoring results and provide analytical inputs, producing MEAL summaries and reports to inform internal decision-making, programme reviews, and donor reporting requirements.

Evaluation

• Contribute to the design and adaptation of evaluation methodologies, including sampling approaches and data collection tools for baseline, midline, endline, and outcome assessments.
• Lead and coordinate evaluation data collection and verification across project sites, ensuring adherence to methodological and ethical standards.
• Support analysis and interpretation of evaluation findings, preparing summaries that highlight key trends, lessons, and implications for programme improvement.
• Ensure evaluation results are shared with programme and field teams, contributing to adaptive management and evidence-based adjustments to project design and delivery.
• Provide evaluation inputs for donor and internal reports, ensuring findings are accurately represented and aligned with Geneva Call’s MEAL standards.

Accountability

• Develop and oversee project-level accountability and feedback mechanisms, ensuring they meet humanitarian standards and are functional, and clearly communicated to communities and relevant stakeholders.
• Monitor, document, and track feedback and complaints, ensuring confidentiality, appropriate follow-up, and timely escalation of sensitive or unresolved cases to country senior management team.
• Analyze accountability data and trends and share findings with programme teams to support adaptive management and decision-making.
• Support capacity building of programme and partner staff on accountability principles, safeguarding, and community engagement standards as needed.
• Promote compliance with Geneva Call’s accountability and safeguarding procedures, reinforcing respectful and transparent engagement with affected communities.

Learning

• Facilitate learning sessions and After-Action Reviews (AARs) with teams and partners, ensuring findings inform future project design and implementation.
• Lead the documentation and dissemination of lessons learned, best practices, and innovations to improve programme quality and adaptive management.
• Coordinate knowledge-sharing efforts across projects and contribute to the development of learning products and summaries for internal and external audiences.
• Ensure that learning and evidence are systematically integrated into MEAL reports and strategic planning discussions.
• Produce qualitative success stories and case examples that illustrate programme achievements and support communication and learning efforts.

People Management

• Provide technical supervision, mentoring, and day-to-day support to MEAL Officers and Assistants as needed, ensuring quality and consistency in MEAL implementation across projects.
• Support HR with recruitment, onboarding, training and performance appraisal of direct reports, ensuring adherence to organizational standards.
• Build the capacity of MEAL team members and partners through regular coaching, feedback, and on-the-job training on MEAL tools, data collection, and analysis.
• Foster a collaborative and learning-oriented team culture, promoting accountability, innovation, and continuous improvement in MEAL practices.

Additional Duties

• Coordinate closely with the HQ MEAL Unit to ensure alignment with organizational MEAL standards, tools, and guidance.
• Support the setup of new MEAL system during new base openings or program expansion when required.
• Perform other MEAL-related duties as required to support quality programming and evidence-based decision-making.

Requirements

Education (Essential)

• Bachelor’s degree in Monitoring and Evaluation, Social Sciences, Development Studies, Statistics, or related field (Master’s degree highly desirable).

Education (Desirable)

• Certification in MEAL systems, evaluation, or data analysis is an advantage.

Experience (Essential)

• At least 8 years of overall experience, including 5+ years in MEAL roles within humanitarian or development organizations.
• Proven experience leading evaluations, managing MEAL systems, and coordinating multi-project data management.
• Skilled in mentoring MEAL staff and harmonizing tools and indicators across projects.

Experience (Desirable)

• Experience in qualitative coding (manual or using software such as NVivo or Atlas.ti).
• Design and management of evaluation studies across projects or partners.
• Capacity-building experience with partners and field teams on MEAL tools and data management.
• Ability to synthesize complex data and produce clear visual and narrative reports.

Job related Competencies and Technical Skill

• MEAL Design and Methodology Competency: Able to design, adapt, and apply MEAL tools, indicators, sampling approaches, and evaluation methodologies appropriate for project-level monitoring and evaluation.
• Data Analysis and Interpretation Competency: Able to analyse quantitative and qualitative data using Kobo/ODK, advanced Excel, and software such as SPSS, Stata, or NVivo, applying manual coding where needed and producing clear visual and narrative findings for decision-making.
• Data Quality and Information Management Competency: Ensures strong database management, data verification, and adherence to MEAL and data protection standards, promoting accuracy, reliability, and ethical use of data.
• Learning, Facilitation, and Capacity-building Competency: Synthesizes MEAL findings into actionable recommendations and effectively facilitates learning processes, strengthening team capacity and contributing to adaptive programme management.

Organizational competencies

• Understanding and respect for humanitarian principles and Geneva Call’s vision, mission and confidentiality.
• Flexibility and adaptability.
• Collaborative, team‑oriented and solution-oriented approach.
• Uphold Geneva Call’s core values: humanity, neutrality, impartiality, accountability, dedication and respect.

Languages

• Excellent command of English is required.
• Proficiency in relevant local languages of the field location is essential.

Additional information

Performance Management

The employee will be accountable for the responsibilities and the competencies described in this job description. Performance reviews will be conducted in accordance with Geneva Call’s Performance Management guidelines using the job description, the individual work‑ and professional development plan, and the competency framework.

Conflict of Interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to Geneva Call’s principles and values, or whose previous position could engender safety issues for co‑workers at Geneva Call, will be excluded from this selection process.

Why join Geneva Call?

This role offers the opportunity to shape MEAL practices that protect civilians in conflict zones, contribute to life‑saving humanitarian initiatives and support adaptive programming in challenging contexts. If you are passionate about generating evidence and learning to improve humanitarian outcomes, we look forward to your application.

For Application Please only submit your CV and cover letter by 4th January 2026, by following the application link:

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short‑listed candidates will be contacted by the HR team to invite them for a written test – and the steps afterwards if they qualify, i.e., interview and other assessments as deemed appropriate.

Geneva Call consists of many diverse nationalities, cultures, languages and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.