Join our team

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that armed groups and de facto authorities respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

Under the overall supervision of the Director of Operations, the role of Global Head of Program and Development (GHPD) is to lead the Program and Development unit and develop standardized programmatic approaches and models in alignment with programmatic cycle management tools and ensure programmatic interventions are based on Geneva Call’s Theory of Change, strategic priorities, conflict specification framework and humanitarian principles.

The GHPD will coordinate with other operational units such as Policy, Research and Legal, Strategy and Management, MEAL and Donor Relation Units to promote coherence in programmatic plans and strategies for internal applications and external dissemination. The GHPD will line manage Regional Heads of Program and Development to ensure technical guidance and support on program models and designs from inception to implementation and end evaluation is provided to country missions and medium to long term impact is generated. The position in coordination with other units will develop strategic programmatic partnerships with other international organizations and networks and in close collaboration with Global Engagement Unit organize events in global capitals on protection of civilians through AGDA engagement.

Core Functions / Responsibilities

Program Quality and Assurance

• Develop Global Project Cycle Management Handbook based on Geneva Call’s Theory of Change through incorporating best existing programmatic practices from field missions and ensuring consistency in implementation across in the organization.
• Take lead in developing and streamlining specific program models with thematic approaches based on Geneva Call’s conflict spectrum framework while incorporating humanitarian engagement principles and strategy.
• Build the capacities of program team to develop long term sustainable programs and effectively use gender inclusive data to enhance programming with a focus on progressive evolvement to achieve desired impact.
• Develop program implementation tracker system and generate quarterly reports on program advancements and quality of implementation leading towards desired targets.
• Provide guidance to regional heads of Program to ensure coordination and implementation of projects and program activities in consultation with the country teams.
• Develop standardized program versus cost estimation simulation model based on GC AGDA engagement program design.
• Take lead in designing Geneva Call’s internal program audits framework in consultation with relevant program focal points at HQ and country level to gauge impact of GC work on progressive basis.
• Hosts regular learning and collaboration opportunities for field and HQ staff to discuss program/project implementation strategies and good practices.

Operational Coordination

• In close coordination with Strategy and Management unit, align programmatic plans and support Geneva Call’s institutional strategic development through the implementation of the updated Theory of Change and Strategic Plan 2024-2027 in line with Geneva Call’s mission.
• In coordination with Policy, Research and Legal unit develop actionable thematic based programming on protection of civilians in different conflict context situations.
• In coordination with the MEAL unit, ensure the organizational MEAL framework is fully integrated into programmatic designs from inception to end evaluation stages, utilizing data from MEAL activities to enhance program quality.
• Provide technical guidance in developing high quality new project proposals for multi-country donors.
• In Coordination with the Global engagement unit, guide program team producing impact stories based on successful programmatic interventions.
• Develop relationships with international organizations at regional and Headquarter levels to support country missions.

Fundraising and Donor Briefings

• Provide inputs to operational and donor relations team for overall fundraising and relationship building.
• In coordination with Donor Relations Unit and Deputy Director of Operations provide specific updates and briefings to donors on programmatic updates and impacts.
• Provide programmatic guidance to Grants and Reporting Coordinators.

Representation

• Programmatically positioning the organization and its operations within the geographical areas to gain maximum access to AGDAs, influential stakeholders and affected populations while maintaining and strengthening Geneva Call’s role as a neutral, impartial and independent humanitarian actor,
• Engage frequently with high level stakeholders and international organizations to secure appropriate support for Geneva Call operations.
• Represent Geneva Call in Regional and Global Forums and perform such other duties as may be assigned.

Management

• Direct Line management of Regional Heads of Program and Development.
• Indirect Line management of Grants and Reporting Coordinators in the headquarters.

Required Qualifications and Experience

Education

• Master’s degree in political or social sciences, Humanitarian Affairs, International Relations, International Humanitarian Law, or a related field from an accredited academic institution.

Experience

• Overall, 14 years of highly relevant professional experience. Minimum 10 years of experience in the field and 3 years of experience in a headquarters setting in developing and implementing project cycle management tools. Relevant professional experience in humanitarian settings and/or crisis and post-crisis settings is required.
• Progressively responsible experience in liaising with governmental and diplomatic authorities and international institutions.
• Relevant experience of developing programs on humanitarian engagement with Armed Groups and De Facto Authorities.
• Demonstrated experience in formulating, implementing, and evaluating program implementation in line with strategies and planning.
• Proven ability to navigate the complexities and sensitivities associated with Geneva Call’s operations.
• Proven track record of successful leadership and management in complex, multicultural environments, with the ability to engage effectively with a wide range of stakeholders, including national governments, regional organizations, civil society, religious leaders and others.
• Practiced ability to produce reports and papers on technical issues and to review and edit the work of others.
• Conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Takes ownership of all responsibilities and honors commitments. Delivers outputs within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules.
• Supports the team, provides oversight and takes responsibility for assignments.
• Serves as a role model that other people want to follow. Empowers others to translate vision into results.
• Anticipates and resolves conflicts by pursuing mutually agreeable solutions.
• Advanced understanding of the complex needs of humanitarian operations.
• Proven experience in program development and management.
• Experience in leading senior managers.

Skills

• Sound knowledge of financial and business administration and of the principles and practices of management.
• Outstanding interpersonal communication skills and working in teams and across departments to ensure an inclusive, respectful and safe working environment.
• Sound knowledge of project cycle management as well as of monitoring and evaluation.
• Leadership skills. Building trustful relationships.
• Attention to detail.
• Analytical thinking.
• Structured, strong planning and organization skills.
• Strategic thinking combined with strong execution skills.

Languages

• Fluency in English and French, oral and written, is required. Spanish, Arabic and Russian strong asset.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Geneva Call’s values

All GC employees are expected to work in accordance with the organization’s core values: humanity, neutrality, impartiality, accountability, dedication and respect. These attitudes and beliefs shall guide our actions and relationships.

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management p. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position: Global Head of Program and Development
• Type of Contract: Open-ended, Swiss contract
• Activity rate: 100%, full-time position
• Work place: Geneva, Switzerland
• Preferred start date: April 1, 2025

Application

No later than 14 January, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that armed groups and de facto authorities respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

Under the overall supervision of the Director of Operations, the Deputy Director of Operations (DDO) manages and coordinates Geneva Call’s field operations in Africa and Latin America. The function is responsible for the management and implementation of field operations and effective coordination with programs, policy, research and Legal and other units at the headquarters. The position coordinates Geneva Call’s participation in humanitarian responses in Africa and Latam and provides the direction to country missions to fulfil Geneva Call’s mandate to enable the protection of the vulnerable communities we serve.

The DDO supports the Director of Operations in ensuring strategic engagement, positioning and visionary leadership overseeing Geneva Call’s operations in the field and develop strategic engagements with key stakeholders. The DDO is overseeing the management of country missions, providing guidance to the country directors on strategic priorities, ensuring budgetary compliance and smooth implementation of programmatic activities, while ensuring coherence and full compliance with internal policies and procedures.

The Deputy Director of Operations ensures technical support from Program, and Policy and Legal units is channelized effectively to the field operations, in responding to Geneva Call’s mandate as well as in thematic areas such as child protection, prohibiting sexual violence, protection of health care, famine prevention and others.

Core Functions / Responsibilities

Strategy and Management

• Manage Geneva Call’s field operations in Africa and Latam and provides strategic direction and ensures effective coordination in the implementation of Geneva Call’s Strategy as approved by the Board.
• Provide substantive and strategic advice to the to all country directors and missions on engagement with all relevant stakeholders including AGDAs, multilateral partners, civil society and donor representatives in line with humanitarian principles.
• Provide guidance to country missions on operational policy and advocacy and facilitates Geneva Calls participation in regional and country-level inter-agency humanitarian coordination forums, mechanisms, and processes, including following up on international humanitarian discussions.
• Contribute to the formulation of policy and its implementation on matters related to IHL, protection mainstreaming, conflict sensitivity, accountability to affected populations and prevention of sexual abuse and exploitation in Geneva Call’s operations.
• On the direction of Director of Operations, take lead in conducting feasibility assessment for establishing new country missions in coordination with relevant units in the headquarters.

Operational Coordination

• Coordinate with and support Global Head of Program and Development in effective implementation of programmatic cycle managements tools in the field operations and developing programs in alignment with Geneva Call’s approved strategy.
• Coordinate with and Support Policy, Research and Legal unit to provide technical support on IHL and specific thematic to the focal points in the country missions and ensure standardization of GC thematic policies and practices in the field operations.
• Facilitate MEAL unit to conduct independent monitoring and evaluation of programs and ensure success factors and measurements are in place and follows-up closely on progress and implementation rate.
• In coordination with the Global Engagement Unit, implement communication strategy across all field operations while ensuring conflict sensitivity and respect of humanitarian principles
• Implement Geneva Call’s field safety and security policy in coordination with the head of safety and security unit and participate in the crisis management team at a global level.
• Responsible as a budget holder for Africa and Latam as well as specific regional projects and ensures budget is spent according to stipulated internal compliance policies and procedures. Ensuring all Support services such as finance, HR, logistics, IT and donor relations enable to provide technical supports to the relevant functions in the field operations.

Fundraising and Donor Briefings

• Responsible for overall fundraising for Africa and Latam in coordination with donor relations and making it sure all country mission under the supervision is funded.
• Provide regular updates and briefings to donors on operational dynamics and projects.
• Manage and provide strategic guidance to Grants and Reporting Coordinator.

Representation

• Take Lead in coordinating engagements and dialogue with various stakeholders and ensure all engagements are strategically prioritized and in alignment with Geneva Call’s Global Strategy.
• Maintain and strengthen Geneva Call’s role as a neutral, impartial and independent humanitarian actor, positioning the organization and its operations within the geographical areas to gain maximum access to AGDAs, influential stakeholders and affected populations.
• Engage frequently with high level stakeholders such as State authorities, political and religious leaders, international organisations to secure appropriate support for Geneva Call operations.
• Represent Geneva Call in Regional and Global Forums and Performs such other duties as may be assigned.

Management

• Direct Line management of Country Directors in Africa and Latam.
• Direct Line management of Grants and Reporting Coordinators in the headquarters.
• Indirect Line Management of Regional Head of Program and Development.

Required Qualifiactions and Experience

Education

• Master’s degree in political or social sciences, Humanitarian Affairs, International Relations, International Humanitarian Law, or a related field from an accredited academic institution. 14 years of highly relevant professional experience.

Experience

• Overall, 15 years of highly relevant professional experience. Minimum 10-11 years of experience in the field, especially in Africa and 3 years of experience in a headquarters setting.
• Highly Relevant professional experience in humanitarian settings and/or crisis and post-crisis settings is required.
• Progressively responsible experience in liaising with governmental and diplomatic authorities and international institutions.
• Demonstrable experience of engaging with Armed Groups and De Facto Authorities required.
• Demonstrated experience in managing multiple missions and developing operational strategy for regions.
• Proven ability to navigate the complexities and sensitivities associated with Geneva Call’s operations.
• Proven track record of successful leadership and management in complex, multicultural environments, with the ability to engage effectively with a wide range of stakeholders, including national governments, regional organizations, civil society, religious leaders and others.
• Knowledge of the substantive field of work in general and of specific areas being supervised.
• Practiced ability to produce reports and papers on technical issues and to review and edit the work of others.
• Conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Takes ownership of all responsibilities and honors commitments. Delivers outputs within prescribed time, cost and quality standards.
• Operates in compliance with organizational regulations and rules.
• Supports the team, provides oversight and takes responsibility for assignments.
• Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives.
• Establishes and maintains relationships with a broad range of people to understand needs and gain support.
• Anticipates and resolves conflicts by pursuing mutually agreeable solutions
• Advanced understanding of the complex needs of humanitarian operations.
• Proven experience in management and resource mobilization.
• Experience in leading senior managers.

Skills

• Sound knowledge of financial and business administration and of the principles and practices of management.
• Outstanding inter-personal communication skills and working in team and across departments to ensure an inclusive, respectful and safe working environment.
• Sound knowledge of project cycle as well as of monitoring and evaluation.
• Leadership skills. Building trustful relationships.
• Attention to detail.
• Analytical thinking.
• Structured, strong planning and organization skills.
• Strategic thinking combined with strong execution skills.

Languages

• Fluency in English and French oral and written, is required. Spanish is a very strong asset.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Geneva Call’s values

All GC employees are expected to work in accordance with the organization’s core values: humanity, neutrality, impartiality, accountability, dedication and respect. These attitudes and beliefs shall guide our actions and relationships.

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management p. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position: Deputy Director of Operations – Africa and Latam
• Type of Contract: Open-ended, Swiss contract
• Activity rate: 100%, full-time position
• Work place: Geneva, Switzerland
• Preferred start date: April 1, 2025

Application

No later than 14 January, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups and de Facto Authorities (AGDA) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protection of civilian infrastructure and humanitarian access.

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff.  Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role and responsibilities

Geneva Call is an organization which has experienced growth over the past five years and is continuing to strengthen its team: recruitment is one of the main priorities for the HR function. The Talent Acquisition Officer will manage the end-to-end recruitment process for job openings, working closely with the HR team and the hiring managers. Responsibilities include defining the required candidate profile, conducting an internal and external talent search, managing the relationship with candidates, providing ongoing feedback to all stakeholders, conducting the reference check, initiating the hiring and supporting of the on-boarding process.

• Conducts a start-up meeting with the hiring manager and the HR focal point to discuss the specific needs and requirements for the position to be filled, based on the local context and the job description.
• Finalizes the job description with the hiring manager and posts the job announcement on various platforms.
• Screens the applications and prepares the initial long list based on the pre-defined criteria.
• Prepares and organizes the written test and interviews.
• Participates in interviews as HR representative, in collaboration with the HR Coordinator and Talent Acquisition Coordinator.
• Follows-up closely with hiring managers, interview panel members and candidates.
• Manages the candidate experience from first to last contact, including introducing Geneva Call and the role; providing feedback to candidates; providing feedback and answering questions as required. Ensures high-quality recruitment services and successful delivery of key performance indicators, such as response times, time-to-hire, candidate satisfaction and overall experience for all stakeholders. Maintains accurate and comprehensive records of all recruitment activities and candidate CV’s.
• Supports project delivery linked to recruitment in close collaboration with the Talent Acquisition Coordinator.
• Contributes to annual objectives of the HR team.
• Participates in the monthly global HR team calls.
• Stays informed of external market trends and recruiting techniques. Builds ongoing external networks.

Compliance

The jobholder is required to work within the framework of Geneva Call’s code of conduct and core values, promoting ethical behaviour. Ensures familiarity with and adheres to all Geneva Call’s policies and procedures.

Main qualifications

Essential criteria and requirements

• Bachelor’s or master’s degree in HR, business administration, economics, psychology or related field.
• 6+ years of professional experience out of which Talent Acquisition, managing high volume and full-lifecycle recruitment requests, and project management experience are the main areas of expected responsibilities.
• Experience working in an international fast-growing environment.
• Professional proficiency in English.
• Experienced in managing customers at all seniority levels.

Experiences

• Experience of working in a humanitarian / non-profit environment and a complex & volatile context is preferable.
• Previous agency or search firm or private sector experience is a plus.
• Previous experience in recruitment marketing and employer branding.
• Proven ability to influence internal clients & hiring teams on staffing-related decisions, providing a value-adding point of view relative to candidate consideration and organizational need.
• Displays a strong level of professional maturity.
• Other languages such as French are a plus.

Competencies & personality

• Being able to work independently and set priorities, high sense of accountability.
• Strong planning and organizing skills.
• Team player.
• Practiced relationship management skills.
• Strong project management, problem-solving and analytical skills.
• Attention to detail.
• Strong communications skills.
• Strong work ethic and attitude.
• Being able to manage a high load of hiring and competing demands.
• Cultural sensitivity.
• Ability to be flexible and able to deal with change in a fast-moving environment.
• Ability to operate successfully in a matrix structure.
• Building relationships with stakeholders. Ease and ability to work with senior stakeholders.

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management p. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position: Talent Acquisition Officer
• Type of Contract: Open-ended, Swiss national contract
• Activity rate: 100%, full-time position
• Work place: Geneva, Switzerland
• Preferred start date: 1 March, 2025

Application

No later than 14 January, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that AGDAs respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.
Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

Geneva Call is seeking a highly qualified and experienced Director who will be leading the Support department in Afghanistan. Under the supervision of the Country Director and the technical supervision of functionals lead in HQ, the Head of Support is accountable for efficient management of all support functions: Finance, HR, IT, Donor Relations, Procurement, Administration, Logistics, Service (such as guards, drivers and cleaners). The position holder is accountable for compliance with local legislation and Geneva Call’s policies and procedures.

• Accountable for support services in-country: system, processes and standardization to ensure transparency, accountability and a robust system of internal control.
• Line management of the functional focal points in country.
• Communicates and coordinates between the field and HQ. First point of contact for the country director and the local senior management team for all matters linked to the support function.
• Networks with Heads of Support of other organizations in country.
• Minimum 30% field travel to provinces.

Duties and responsibilities

Key priorities

Finance

• Lead in the development of annual country and project budgets and donor financial reports and submit to Country Director (CD) for review and approval.
• Identify and report on financial trends, working collaboratively with the CD to produce options/scenarios/corrective action plans that ensure ongoing financial stability for the Country Program.
• Oversee all financial accounting matters, including maintenance of the general ledger, balance sheet, receipts, payments, and payroll requirements.
• Oversee the cash flow requirements of the program, liaising with Geneva Call HQ to facilitate cash transfers.
• Manage the effects of exchange rate fluctuations between local and contract currencies, highlighting upcoming issues early and identifying mitigating strategies.
• Oversee the financial management of partner delivery contracts.
• Lead on audit matters.
• Manage and review the monthly accounts closing process for the program, ensuring HQ deadlines are met.
• Lead on conducting monthly BVAs for all projects in collaboration with program team and flag under/overspent to CD.

Human Resousrces

• Resolves HR matters in coordination with HR team, promoting good management practices and the code of conduct.
• Ensures compliance with Geneva Call’s code of conduct and its policies. Participates in investigations.
• Develops and manages the country HR team, in collaboration with the HR Coordinator at HQ.
• Develops management capacity at country level.
• Responsible for performance management in-country: ensures managers set objectives and complete a mid-year and year-end review with their team members. Builds capacity of managers and ensures the process is followed.
• Manages and reviews the monthly leave tracking and payroll reporting cycle for national staff to ensure that any issues are flagged and followed up on a timely basis, and payroll deadlines are met.
• Develops, monitors and reviews the national HR framework to ensure compliancy with local legislation, based on legal advice.
• Responsible for duty of care in country, in close collaboration with the global focal point at HQ.
• Ensures completeness of the staff database on a monthly basis.
• Ensures a smooth joiner- and leavers process, in alignment with the global process.
• Participates to the monthly HR global connects.
• Implements new policies and processes, in collaboration with HQ.
• Engages in annual HR projects and priorities, in collaboration with HR function at HQ.

IT

• Assesses needs and manage the procurement of IT assets following the guidance of the Head of IT at HQ.
• Ensures the correct usage of the IT systems.

Donor Relations

• Ensures organizational policies, procedures, and practices align with donor requirements, including grant agreements, reporting standards, and regulatory guidelines.
• Oversee the preparation and submission of timely, accurate, and comprehensive donor financial reports, including financial statements.
• Facilitates donor audits and implement mechanisms to identify, assess, and mitigate risks related to donor compliance, safeguarding the organization’s credibility and funding continuity.
• Provides guidance and training to internal teams on donor compliance requirements, ensuring consistent adherence across departments and project cycles.

Procurement

• Ensures that procurement actions are carried out in line with policies and procedures, and donor requirements, maintaining the right levels of procurement, appropriate controls and accountability, ensuring best value for Geneva Call.
• Provides technical guidance to the program senior management.
• Develops and updates program procurement plans to ensure timely procurement.
• Manages the end-to-end procurement process, in line with GC procurement procedures and in collaboration with Procurement at HQ.

Safety & Security

• Ensures all staff have filled in the digital Proof of Life form.
• Supports Country Director and Safety & Security Coordinator with S&S budgeting.
• Supports the development of the Contingency Plan booklet, and its implementation.
• Ensure Compliance with Minimum Safety & Security Standards.

Administration & Logistics & Service

• Ensures visa and travel requests are supported on time.
• Ensures proper filing and completeness of all documents. Supports audits.
• Supervises and manages the service staff.

Duties

Compliance

• Works within the framework of Geneva Call’s core values, promoting ethical behaviour. Be an ambassador for the code of conduct and role model accountability.
• Ensures familiarity with and adhere to all Geneva Call policies and procedures.
• Undertakes the role in a manner appropriate to the cultural context and within the local legal framework.
• Understands and uphold the standards outlined in Geneva Call’s safeguarding framework, acting with due care and attention to safeguard the wellbeing of staff, consultants and partners and anyone else who works with or on behalf of Geneva Call. Reports concerns if they do arise.

Main qualifications

Education and experience

• Master’s degree in finance or business degree specialized in finance with a professional accounting qualification an, as well as experience in human resources.
• 10+ years of relevant work experience with increasing responsibilities in human rights and/or humanitarian organizations in a similar role.
• Experience in working and living in complex security environments, preferably in Asia.
• Experience of overseeing complex financial planning, monitoring, forecasting and reporting.
• Experience with Dynamics 365 Business Central is a plus.

Key requirements

• Leadership experience: minimum 2 years and a team of minimum 4 direct reports.
• Effective financial management skills including risk management.
• Experience in HR.
• Has lived and worked in-country is an advantage.
• Full professional proficiency in English, written and spoken; understanding of the local language is a plus.

Skills

• Strong communications skills (both written and verbal).
• Entrepreneurial mindset.
• Working standards reflect a high level of integrity, ethics, and confidentiality.
• Planning and delivering results.
• High sense of accountability.
• Knows how to prioritize.
• Capacity to handle competing demands and tight deadlines.
• Communicating with impact and respect.
• Building trustful relationships. Cultural sensitivity.
• Collaborating across departments, countries and with HQ.
• Coping with change and stress.
• Capacity to handle insecure environments.
• Willingness and ability to travel at short notice.

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management p. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position: Director of support – Afghanistan
• Type of Contract: International – 12 months
• Activity rate: 100%, full-time position
• Work place: Kabul, Afghanistan
• Field Travel: approx. 30%
• Preferred start date: 1 February 2025

Application

No later than 12 January, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.