Protecting civilians in armed conflict

External Evaluation Syria

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Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by armed non-State actors (ANSAs) of international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians.

Geneva Call is focusing its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict and working towards the elimination of gender discrimination. More recently, Geneva Call started to work on new thematic areas, in particular the protection of medical personnel and facilities, preventing displacement and protecting cultural heritage in armed conflict.

Since September 2017, Geneva Call, in collaboration with DanChurchAid (DCA), has been implementing an 18-month (1 September 2017 – 28 February 2019) project in North East and North West Syria, entitled “Towards Improved Protection of Civilians in the Armed Conflict in Syria”. This project is financed by the European Union and the Swiss Federal Department of Foreign Affairs. It engages mainly with ANSAs in North East and North West Syria, through training them towards improved respect of international humanitarian norms. Besides, Geneva Call conducts monitoring activities in both areas to follow up on compliance by ANSAs to the Deeds of Commitment on banning the use of anti-personnel  mines,  protecting  children  from  the  effects  of  armed  conflict,   prohibiting   sexual violence in armed conflict and working towards the elimination of gender discrimination.

Geneva Call implemented this project through its field office in Amude (North East Syria), and via a Syrian NGO based in Gaziantep, Turkey, to access North West Syria.


Overall objective

To contribute to the protection of civilians living in the areas affected by the armed conflict through the dissemination of the humanitarian norms.

Specific objective

To enhance the respect of international humanitarian norms by armed non-State actors.

Output and Results

Relevant civil society actors, including the general public, religious leaders and media, are sensitized on key international humanitarian norms and facilitate the engagement process of Geneva Call.


The Action Team has the necessary access for implementing the activities (to territories and ANSAs) in regard to the conflict situation and dynamics.

Output and Results

Syrian ANSAs and their political wings make statements and/or adopt policy measures to commit themselves to respect international humanitarian norms.


ANSAs prioritize and make the necessary efforts to implement and enforce their policies.

Signatory ANSAs do not renounce to their commitments.

Output and Results

A conference is organized in the Middle East to present the results of the report study made in 2016 and discuss humanitarian access challenges in Syria


Access to leading Syrian and international NGOs. Establish contacts and maintain a dialogue with these actors.


The overall purpose of the evaluation is to measure the achievements towards the project outcomes as stated in the project proposal and Logical framework.

The final evaluation of the project is conduced by an external consultant and submitted to Geneva Call.

·         EVALUATION QUESTIONS Relevance
o   To which extent is the project consistent with the beneficiaries’ needs?

o   To which extent is the project suited to local needs and to beneficiaries’ capacities to build ownership?

o   To which extent have the context changes affected the project?

o   To which extent were the qualitative and quantitative objectives (planned outputs, outcomes, activities and indicators) achieved at the end of the project?

In this regard, a specific attention shall be paid to the following selected indicators:

o    Number of Deeds of Commitment protecting children in armed conflict, prohibiting sexual violence and against gender discrimination, and prohibiting AP mines.

o    Number of policy measures adopted by ANSAs in alignment with the targeted Deed of Commitment.

o   To what extent has the local partner contributed in the implementation of the project?

o    What is the likelihood of the continuation of the two objectives of focus for this evaluation, after the end of this project?

o    How did the project make a difference in terms of cross-cutting issues, such as conflict prevention?

The consultancy is expected to start on 30.04.2019 at the latest and to be fully finalised by 31.05.2019 at the latest.

The duration of the consultancy should not exceed one month. However, the consultant can define the schedule according to the proposed methodology, taking into consideration one week of field visit to Gaziantep, Turkey to meet relevant stakeholders for the project.

The Consultant’s liaison from Geneva Call will be the Syria Desk officer in charge of the project, as well as the MEAL advisor. The project team will provide relevant documentation to the consultant.

The evaluation process will include three phases, according to the schedule proposed by the consultant and agreed with Geneva Call staff in charge of the project:

A one-page document to be submitted to the Syria Desk Officer in charge of the project and the MEAL advisor.
A maximum of 30 pages report, to be submitted to the Syria Desk Officer and the MEAL advisor.
including presentation on the findings and recommendations at Geneva Call’s HQ for the staff working on the project and from other relevant departments, with a dedicated time for comments and questions.
A field mission is expected to take place during the consultancy. Geneva Call will organise travel arrangements and hotel reservations.

Geneva Call remains flexible to the consultant’s suggestions on further methods that s/he believes are necessary to fulfil the evaluation objectives.

A variety of data sources can be used to build a base for the evaluation, including:

o    Geneva Call strategy report 2017-2019;

o   Project proposal, including the logical framework and the budget;

o    Proposal and budget amendments;

o    Interim reports;

o    ANSAs profiles and situation analyses;

o    Deed of commitments signed by ANSAs;

o    Various other relevant documents such as workshop reports, monitoring reports and training reports shared by the local partner.

The evaluation report should be in the following format:

·         Executive summary;

·         An automatic table of contents;

·         A list of annexes;

·         An introduction;

·         A presentation of the methodology, scope and limitations;

·         Findings of the evaluation, with answers to the evaluation’s key questions;

·         Recommendations for future action;

·         An evidence-based conclusion.

The final report should not exceed 30 pages, excluding annexes.

The report shall be provided to Geneva Call in Word format. The report shall be written and submitted in English and the final version will be in PDF format.

Deadline of submission: 24.05.2019

o    Proven experience and competence in evaluating the impact of programmes in the field of protection or humanitarian affairs. A previous experience in Syria will be an asset;

o    Experience in developing methodological guidance;

o    Strong conceptual and analytical skills;

o    Knowledge of institutional donor policies and procedures;

o    Knowledge of International Humanitarian Law and thematic issues related to the project’s

focus (child protection, landmines and sexual violence);

o    Extensive experience in Research in the Middle East, Monitoring, Evaluation and Learning (MLE) methodologies;

o    Fluency in English and working knowledge of Arabic;

Given that the external consultant will be in contact with Geneva Call’s partners and beneficiairies, s/he will be requested to sign and apply Geneva Call’s following policies:

o   Code of Conduct;

o   Child Protection Policy;

o    Anti-corruption Policy;

o    Sexual violence Policy;

o    Confidentiality Agreement.

In addition, the consultant shall be requested to strictly apply the following ethical principles:

o    Do no harm principle;

o    Gender considerations.

Interested and qualified consultants must submit the following documentation:

o    An updated Curriculum Vitae, highlighting work experience and qualifications relevant to this consultancy;

o    A technical offer explaining the understanding of the consultancy, as well as the methodological approach describing the different steps, the time frame and the tools and deliverables that will be used for each step.

o    A financial offer with a detailed budget in CHF;

o    One work sample, in link with this consultancy;

o    Full contact details of at least two references from recent clients.

Applications should be submitted via email to Mrs Sara Gamha ( and Mrs Katherine Kramer (, no later than 24th of March 2019. Please indicate “Evaluation consultancy” in the email’s subject line.

Date of Publication

13 Mar 2019