Monitoring and evaluation
Geneva Call has established a Monitoring, Evaluation, Accountability and Learning (MEAL) Unit with one dedicated staff person within its Department of Operations. The MEAL Unit responds to the growing needs of the organization to better monitor the impact and efficiency of its programmes on the protection of civilians, while adapting to global sector trends towards greater accountability and learning amongst humanitarian organizations.
The key objectives for Geneva Call’s MEAL Unit are:
- To promote greater efficiency and effectiveness among Geneva Call’s programmes;
- To centralize and have readily accessible information in terms of Geneva Call’s impact;
- To ensure best practices and lessons learned are shared throughout the organization; and,
- To improve communication on the organization’s challenges and impact amongst stakeholders.
As Geneva Call operates in complex and rapidly changing environments, monitoring is a continuous process. It starts with standardized, user-friendly tools, including context assessments, theories of change, work plans and quarterly monitoring reports. On a quarterly basis the monitoring reports are analyzed, best practices and lessons learned identified, and adjustments made as necessary to improve effectiveness. Results are then communicated to relevant stakeholders, e.g. beneficiaries, partners, donors, etc. The below graph illustrates Geneva Call’s monitoring cycle.